How the World *Actually* Uses ChatGPT

Key Insights for Educators from the NBER Working Paper 34255 (Sept 2025)

700 Million

Weekly active users by July 2025, representing ~10% of the global adult population.

2.5 Billion+

Messages sent *per day*. This platform is a primary channel for information and creation.

Work vs. Life: Where is ChatGPT Used?

73%
Non-Work Related

Personal learning, creative ideation, practical advice, and curiosity.

27%
Work Related

Writing emails, coding, summarizing documents, and professional tasks.

Educator's Insight:

The growth in non-work usage is outpacing work-related usage. Students are integrating AI into their daily lives for learning and problem-solving far beyond the classroom.

The Three Pillars of ChatGPT Use (Nearly 80% of all activity)

1. Practical Guidance (29%)

How-to advice, creative ideation, health & fitness tips, and personalized plans.

10.2%

...of ALL messages are for Tutoring or Teaching. It's a massive, informal education tool.

2. Writing (24%)

Producing emails, documents, and communications. The #1 use case at work (40%).

2/3rds

...of writing tasks involve modifying user text (editing, summarizing, translating), not just creating from scratch.

3. Seeking Information (24%)

Searching for facts about people, events, products, and recipes. A direct substitute for web search.

Fastest Growing Category

Usage for seeking information grew from 14% to 24% in just one year.

User Intent: Are they "Asking" or "Doing"?

Asking (49%)

Using the AI as an advisor. Users seek information and guidance to make better decisions. This is the dominant use for knowledge work.

Growing faster & rated higher quality.

Doing (40%)

Using the AI as a producer. Users request a specific output to be created, like an email, code, or a summary.

The primary use at work is Writing.

Educator's Insight:

Are we teaching students how to "Ask" effectively? The most valuable skill is not just getting an answer, but using AI to inform better thinking and decision-making.

Who is the Typical User?

  • Younger Audience: Nearly half (46%) of adult usage comes from users aged 18-25, aligning with high school and university demographics.
  • Gender Gap Closing: While early adopters were disproportionately male, usage reached near-parity by mid-2025.

3 Key Takeaways for Educators

  • 1.
    Embrace its role as a tutor. With 1 in 10 queries being educational, ChatGPT is already a primary homework helper. Integrate it into curricula as a brainstorming partner or concept explainer.
  • 2.
    Teach "Asking" over "Doing." The future of knowledge work is decision support. Focus pedagogy on critical thinking, prompt engineering, and verifying AI-generated information.
  • 3.
    Understand the "Revise & Edit" use case. Students are using AI to refine their own work, not just generate it. This shifts the conversation around academic integrity towards proper citation and acknowledging AI assistance.

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